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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

SCHAERER · PALO ALTO

Service · All Schaerer Models

Schaerer Commercial Coffee & Espresso Machine Repair · Palo Alto, CA

Schaerer repair for Palo Alto's corporate campuses and hotels

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Schaerer in Palo Alto

Schaerer coffee equipment in Palo Alto.

We include pickup in Palo Alto, bench diagnosis, and return. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

We service Schaerer equipment as an independent shop across Palo Alto, and we quote the real fix before we start any work.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • Brew unit and grinder service. High-traffic use wears the brew group and burrs fast. We rebuild or replace both so drinks come out consistent.
  • Milk system cleaning and repair. Automatic milk froth systems clog with buildup if they're not cleaned on schedule. We clear and rebuild the milk path so texture comes back right.
  • Fault code diagnosis. Schaerer's automatics throw specific error codes for a reason. We read the actual fault instead of resetting and hoping it doesn't come back.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Palo Alto, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Schaerer product lines.

  • Schaerer Coffee Soul
  • Schaerer Coffee Skye
  • Schaerer Coffee Art / Art Plus
  • Schaerer Coffee Prime
  • Schaerer Coffee Club
  • Best Foam milk system

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Schaerer service in neighboring cities.

FAQ

Schaerer in Palo Alto questions, answered.

  • Are you a Schaerer authorized service provider?
    No. We're an independent service company. We repair Schaerer machines without a factory relationship and we're upfront about that.
  • Do you service hotel and campus accounts?
    Yes, and we can set up a standing arrangement for a property running multiple units.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Schaerer service in Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Request pickup

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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.