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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

SCHAERER · MOUNTAIN VIEW

Service · All Schaerer Models

Schaerer Commercial Coffee & Espresso Machine Repair · Mountain View, CA

Schaerer machines behind Mountain View's tech campus counters

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Schaerer in Mountain View

Schaerer coffee equipment in Mountain View.

Walk into most of the corporate micro-kitchens near the Google campuses in Mountain View and there is a decent chance a Schaerer Coffee Club or Coffee Prime is sitting behind the counter, along with a few of the busier Castro Street restaurants that run one too.

A machine like that pours from the first standup meeting of the day until the last shuttle pulls out, so the failures we see lean electronic, a stuck touchscreen or a control board tripping out, rather than the mechanical wear you'd expect from a slower unit.

We're not tied to Schaerer in any official way. What we bring is time spent inside these panels figuring out which sensor or board is actually causing the fault.

Common repairs we do

What we close on the truck.

  • Touchscreen and control board faults. When the menu locks up or throws a code that won't clear during a busy startup morning, the fix is almost always at the control board or a sensor, not a full unit swap.
  • Brew unit and grinder service. A break room machine running from breakfast meetings through the afternoon slump puts even wear on the brew unit and grinder both, so we work on them together to keep the cup consistent.
  • Milk system deep clean and repair. Latte and cappuccino orders never stop in these break rooms, so we clean out the milk path and rebuild the steam components before texture starts falling apart mid-morning.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Mountain View, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Schaerer product lines.

  • Schaerer Coffee Soul
  • Schaerer Coffee Skye
  • Schaerer Coffee Art / Art Plus
  • Schaerer Coffee Prime
  • Schaerer Coffee Club
  • Best Foam milk system

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Schaerer service in neighboring cities.

FAQ

Schaerer in Mountain View questions, answered.

  • Is your shop Schaerer certified?
    There's no certification behind us. We work these machines as an independent repair shop and rely on time logged inside them, not a factory relationship.
  • Do you pick up machines in Mountain View?
    Yes. We pick up the machine in Mountain View, diagnose it on the bench, and return it. Pickup and return are included in the deposit. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Schaerer service in Mountain View?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Request pickup

Tell us what you need

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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.