FRANKE · PORTOLA VALLEY
Factory-Certified by FrankeFranke Commercial Coffee & Espresso Machine Repair · Portola Valley, CA
Franke repair for Portola Valley's estate properties
- $150 pickup + bench deposit
- Diagnostics can take up to a week
- CSLB #1136642
Franke in Portola Valley
Franke coffee equipment in Portola Valley.
Portola Valley is a quiet town, and the Franke machines we see here mostly live in estate kitchens built for entertaining rather than a corner cafe counter.
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
We're independent, not a Franke dealer. We repair the equipment that's already installed.
Common repairs we do
What we close on the truck.
- Brew unit service. Seals harden on a machine that sees occasional heavy use rather than steady daily volume. We rebuild the brew group so it performs when it's actually needed for an event.
- Grinder dose check. Grind settings drift even on a lower volume unit. We recalibrate rather than replacing parts that don't need it yet.
- FoamMaster line clearing. The milk system can sit unused for stretches out here, and lines dry out or clog as a result. We clear them and rebuild the pump if it's actually failed.
Honest repair timing
A repair queue is easier to avoid than to rush.
We pick up the machine in Portola Valley, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.
Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.
- Pickup and return included
- Diagnostics: up to one week
- Most repairs: 3–4 weeks
Models we service
Franke product lines.
- Franke A300
- Franke A400
- Franke A600
- Franke A800
- Franke A1000
- Franke FoamMaster FM800
- Franke SB1200
- Franke Spectra
Factory credentials
Franke Certified · 2026/06/18
Franke Technical Certification — A-Line Coffee Systems
Pickup, bench time, and warranty
What it costs. What we stand behind.
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$150
Pickup, bench diagnosis, and return. Not credited toward repair.
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$150/hour
Bench time beyond the deposit. Repair is quoted after diagnosis.
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6 months
6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.
Nearby cities
Franke service in neighboring cities.
More cities
Franke across our service area.
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FAQ
Franke in Portola Valley questions, answered.
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Do you get many calls out to a town this small?
Enough. The estate kitchens in Portola Valley run equipment built for entertaining, and that gets used hard for short stretches, which is usually when it breaks. -
Are you affiliated with Franke?
No. We're an independent licensed contractor, CSLB #1136642. We work on the equipment, we don't represent the manufacturer. -
How long does service take?
Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month. -
What does pickup and bench diagnosis cost?
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
Need Franke service in Portola Valley?