FRANKE · LOS ALTOS HILLS
Factory-Certified by FrankeFranke Commercial Coffee & Espresso Machine Repair · Los Altos Hills, CA
Franke repair for Los Altos Hills estate kitchens
- $150 pickup + bench deposit
- Diagnostics can take up to a week
- CSLB #1136642
Franke in Los Altos Hills
Franke coffee equipment in Los Altos Hills.
Los Altos Hills has no commercial district to speak of, but the estate kitchens here run the same Franke super-automatics you'd find in a busy office breakroom, just for entertaining instead of daily foot traffic.
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
We're an independent shop, not a Franke dealer. We fix the equipment that's already in the kitchen.
Common repairs we do
What we close on the truck.
- Brew group seal replacement. Seals dry out on machines used for entertaining rather than daily service. We replace them and rebuild the group before it fails in the middle of an event.
- Grinder burr and dose reset. Even light use lets burrs go stale and the dose drift off. We reset the calibration so shots come out consistent whenever the machine gets used.
- Heating element and boiler check. A machine that sits between uses can develop scale or a failing heating element without anyone noticing until it's needed. We check and repair both.
Honest repair timing
A repair queue is easier to avoid than to rush.
We pick up the machine in Los Altos Hills, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.
Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.
- Pickup and return included
- Diagnostics: up to one week
- Most repairs: 3–4 weeks
Models we service
Franke product lines.
- Franke A300
- Franke A400
- Franke A600
- Franke A800
- Franke A1000
- Franke FoamMaster FM800
- Franke SB1200
- Franke Spectra
Factory credentials
Franke Certified · 2026/06/18
Franke Technical Certification — A-Line Coffee Systems
Pickup, bench time, and warranty
What it costs. What we stand behind.
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$150
Pickup, bench diagnosis, and return. Not credited toward repair.
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$150/hour
Bench time beyond the deposit. Repair is quoted after diagnosis.
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6 months
6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.
Nearby cities
Franke service in neighboring cities.
More cities
Franke across our service area.
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FAQ
Franke in Los Altos Hills questions, answered.
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There's no commercial district here. Do you still cover Los Altos Hills?
Yes. Most of what we service in Los Altos Hills sits in private estate kitchens, not storefronts, and we treat those calls the same as any commercial account. -
Are you certified by Franke?
No. We're an independent licensed contractor, CSLB #1136642. We don't hold a factory certification and we don't sell new machines. -
How long does service take?
Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month. -
What does pickup and bench diagnosis cost?
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
Need Franke service in Los Altos Hills?