FRANKE · LOS ALTOS
Factory-Certified by FrankeFranke Commercial Coffee & Espresso Machine Repair · Los Altos, CA
Franke A-Line repair in Los Altos, by certified techs
- $150 pickup + bench deposit
- Diagnostics can take up to a week
- CSLB #1136642
Franke in Los Altos
Franke coffee equipment in Los Altos.
Los Altos keeps its commercial density in the professional suites along El Camino Real and Foothill Expressway, the wealth management firms, dental offices, and medical practices that run a Franke super-automatic instead of pulling shots by hand. When one goes down between patients, we're the crew that's actually certified on it.
We hold Franke Coffee Systems North America's A-Line technical certification, earned in June 2026 in Smyrna, Tennessee, plus the McDonald's IHT exam. Certified service technicians, not a Franke sales dealer.
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
Common repairs we do
What we close on the truck.
- Grinder burr replacement. Office Franke units in Los Altos run steady but not brutal volume, so burrs wear on a slower clock than a downtown cafe. Once dose drifts, we swap the burrs and recalibrate so shots stop tasting thin.
- Brew unit service. Seals, gaskets, and jam clearing on the A-Line brewer, whether the machine sits in a law office break room or a dental suite.
- Milk system / FoamMaster fix. A clogged line or failed milk pump shows up fast when a receptionist is trying to make a client's latte. We clear and rebuild the milk side so it's back to normal.
Honest repair timing
A repair queue is easier to avoid than to rush.
We pick up the machine in Los Altos, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.
Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.
- Pickup and return included
- Diagnostics: up to one week
- Most repairs: 3–4 weeks
Models we service
Franke product lines.
- Franke A300
- Franke A400
- Franke A600
- Franke A800
- Franke A1000
- Franke FoamMaster FM800
- Franke SB1200
- Franke Spectra
Factory credentials
Franke Certified · 2026/06/18
Franke Technical Certification — A-Line Coffee Systems
Pickup, bench time, and warranty
What it costs. What we stand behind.
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$150
Pickup, bench diagnosis, and return. Not credited toward repair.
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$150/hour
Bench time beyond the deposit. Repair is quoted after diagnosis.
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6 months
6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.
Nearby cities
Franke service in neighboring cities.
More cities
Franke across our service area.
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FAQ
Franke in Los Altos questions, answered.
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Are you really Franke certified?
Yes. We hold Franke Coffee Systems North America's technical certification on the A-Line, earned June 2026 in Smyrna, TN, plus the McDonald's IHT exam. We're certified service technicians, not a Franke sales dealer. -
Do you pick up machines in Los Altos?
Yes. We pick up the machine in Los Altos, diagnose it on the bench, and return it. Pickup and return are included in the deposit. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month. -
What does pickup and bench diagnosis cost?
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
Need Franke service in Los Altos?