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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

FRANKE · EAST PALO ALTO

Factory-Certified by Franke

Franke Commercial Coffee & Espresso Machine Repair · East Palo Alto, CA

Franke repair serving East Palo Alto's offices and restaurants

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Franke in East Palo Alto

Franke coffee equipment in East Palo Alto.

East Palo Alto is a dense, working city, and the Franke units we see here mostly sit in office kitchens and restaurants near the Palo Alto and Menlo Park line rather than spread through the neighborhoods.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

We're an independent repair shop. We fix the equipment, we don't hold a Franke dealership.

Common repairs we do

What we close on the truck.

  • Brew unit no-brew fault. A jammed or worn brew group throws a no-brew fault on the A-Line. We rebuild the group and clear the fault rather than just resetting the panel.
  • Grinder dose drift. Worn burrs let the dose drift off target over time. We replace the burrs and reset the grind curve so shot weight holds steady.
  • FoamMaster clogs. Milk residue clogs the FoamMaster fast if the auto-clean cycle gets skipped during a busy shift. We clear the lines and check the pump before calling it done.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in East Palo Alto, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Franke product lines.

  • Franke A300
  • Franke A400
  • Franke A600
  • Franke A800
  • Franke A1000
  • Franke FoamMaster FM800
  • Franke SB1200
  • Franke Spectra

Factory credentials

Franke Certified · 2026/06/18

Franke Technical Certification — A-Line Coffee Systems

Issued 06/18/2026 by Franke Coffee Systems, N.A (Smyrna, TN).

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Franke service in neighboring cities.

FAQ

Franke in East Palo Alto questions, answered.

  • Do you actually come into East Palo Alto, or just the offices next door?
    We pick up in East Palo Alto itself. The machines we service tend to sit in office and restaurant kitchens near the edges of town, and we bring them to the bench for diagnosis.
  • Are you certified by Franke?
    No. We're an independent licensed contractor, CSLB #1136642. We service the equipment, we don't carry a factory certification or sell new machines.
  • How long does service take?
    Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Franke service in East Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095

Franke Technical Certification — A-Line Coffee Systems

Issued 06/18/2026 by Franke Coffee Systems, N.A (Smyrna, TN).

Certificate for Franke Technical Certification — A-Line Coffee Systems, awarded to Andrew Kuznetsov.
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Request pickup

Tell us what you need

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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.