RANCILIO · SUNNYVALE
Service · All Rancilio ModelsRancilio Commercial Coffee & Espresso Machine Repair · Sunnyvale, CA
Rancilio repair, from a home Silvia to a full commercial Classe, in Sunnyvale
- $150 pickup + bench deposit
- Diagnostics can take up to a week
- CSLB #1136642
Rancilio in Sunnyvale
Rancilio coffee equipment in Sunnyvale.
Rancilio covers two different worlds in Sunnyvale, a home Silvia on a counter in one of the neighborhoods near Sunnyvale's tech campuses, and a commercial Classe pulling shots at a Murphy Avenue restaurant.
We service Rancilio independently on both, no factory backing behind either. We diagnose the actual fault and fix it.
A home unit sees a handful of shots a day, a commercial one runs all morning through a Murphy Avenue breakfast rush, and in my experience the wear on each looks nothing alike.
Common repairs we do
What we close on the truck.
- Solenoid and OPV service. Dripping groups or unstable pressure on a Murphy Avenue Classe point to a worn solenoid valve or over-pressure valve, and we replace whichever's the actual cause.
- Boiler element replacement. Weak steam or a slow heat-up cycle on a home Silvia usually means the boiler element is on its way out.
- Steam wand rebuild. A sticking or leaking steam wand on a restaurant-row machine gets rebuilt, ball joint included, so milk steaming works the way it's supposed to.
Honest repair timing
A repair queue is easier to avoid than to rush.
We pick up the machine in Sunnyvale, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.
Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.
- Pickup and return included
- Diagnostics: up to one week
- Most repairs: 3–4 weeks
Models we service
Rancilio product lines.
- Rancilio Classe 5
- Rancilio Classe 7
- Rancilio Classe 9
- Rancilio Classe 11
- Rancilio Specialty RS1
- Rancilio Epoca
- Rancilio Egro NEXT (super-automatic)
- Rancilio HSD-ROC grinder
- Rancilio Kryo grinder
Pickup, bench time, and warranty
What it costs. What we stand behind.
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$150
Pickup, bench diagnosis, and return. Not credited toward repair.
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$150/hour
Bench time beyond the deposit. Repair is quoted after diagnosis.
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6 months
6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.
Nearby cities
Rancilio service in neighboring cities.
More cities
Rancilio across our service area.
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FAQ
Rancilio in Sunnyvale questions, answered.
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Are you an authorized Rancilio dealer?
No. We're independent, we don't hold a Rancilio authorization, and we're not going to say we do. We just fix what's in front of us. -
Do you pick up machines in Sunnyvale?
Yes. We pick up the machine in Sunnyvale, diagnose it on the bench, and return it. Pickup and return are included in the deposit. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month. -
What does pickup and bench diagnosis cost?
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
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