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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

JURA · PALO ALTO

Service · All Jura Models

Jura Commercial Coffee & Espresso Machine Repair · Palo Alto, CA

Jura not pouring in Palo Alto? We service Jura across the city's office coffee programs

  • $175 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Jura in Palo Alto

Jura coffee equipment in Palo Alto.

A lot of Palo Alto's startups and tech offices run a Jura GIGA or WE8 in the micro-kitchen instead of hiring a barista, one-touch drinks all day with nobody watching the maintenance.

We're an independent service company, not a Jura dealer, and we don't claim factory training. We find the real cause, quote it straight, and fix it.

The $175 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $175 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • High-volume brew unit rebuild. Office-traffic use pushes a Jura hard. We rebuild or replace the brew group on a GIGA or WE8 so pours stop running short.
  • Dual-grinder service. GIGA models run two grinders, and heavy office use dulls the burrs fast. We service both and reset the dose.
  • Descale and filtration. Hard water scales the heater and lines. We flush it and add filtration so flow and temperature hold up through the day.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Palo Alto, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Jura product lines.

  • Professional X-Line (X8, X10, X6)
  • GIGA series (GIGA X8c, GIGA X3, GIGA 6)
  • WE series (WE8, WE6)
  • Z-line
  • E-line
  • S-line

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $175

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $175/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Jura service in neighboring cities.

FAQ

Jura in Palo Alto questions, answered.

  • Do you work on the high-volume GIGA machines?
    Yes. They're common in busy Palo Alto offices, and we rebuild the brew units and service both grinders.
  • Are you Jura certified?
    No. We're an independent shop, no factory training claimed, just a correct diagnosis.
  • What does pickup and bench diagnosis cost?
    The $175 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $175 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Jura service in Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Request pickup

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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.