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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

FAEMA · PORTOLA VALLEY

Service · All Faema Models

Faema Commercial Coffee & Espresso Machine Repair · Portola Valley, CA

Faema repair for Portola Valley's estate homes

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Faema in Portola Valley

Faema coffee equipment in Portola Valley.

Portola Valley is a quiet town, mostly large lots and estate homes, and there's no real commercial strip to speak of. The Faema machines we see here are almost always a serious home setup, the kind of thing someone bought because they wanted the real E61 group, not a countertop machine.

We service Faema as an independent shop, no dealer tie, no factory badge. We diagnose, we quote in writing, and we fix what's actually wrong.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • E61 group service. Even a home machine used daily wears the group gasket and expansion valve over a few years. We rebuild the group so shot temperature and flow come back correct.
  • Pump replacement. A pump losing pressure gets tested under load first. If it's worn out, we replace it rather than adjust around a failing part.
  • Thermostat and boiler check. Inconsistent steam or slow heat recovery usually traces to the thermostat or scale in the boiler. We check both and fix the actual cause.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Portola Valley, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Faema product lines.

  • E71
  • E61 Legend
  • E61 Jubile
  • Teorema
  • Emblema
  • President GTi

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Faema service in neighboring cities.

FAQ

Faema in Portola Valley questions, answered.

  • There's no cafe here, does that matter for service?
    Not to us. A home machine gets the same diagnostic and the same written quote as a commercial account.
  • How does Faema pickup work in Portola Valley?
    We pick up the machine in Portola Valley, diagnose it on the bench, and return it. Pickup and return are included in the deposit, which is not credited toward repair. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
  • Do you carry parts for older Faema machines?
    We carry the common wear parts, gaskets, valves, elements. Anything unusual we order and quote before we order it.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Faema service in Portola Valley?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Request pickup

Tell us what you need

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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.