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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

FAEMA · PALO ALTO

Service · All Faema Models

Faema Commercial Coffee & Espresso Machine Repair · Palo Alto, CA

Faema repair in Palo Alto, independent service

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Faema in Palo Alto

Faema coffee equipment in Palo Alto.

Faema machines turn up in some of Palo Alto's older independent cafes and a few restaurant bars, the classic E61 group is a design that's been around a long time and it earns its reputation for reliability.

We repair Faema equipment across Palo Alto as an independent shop. No factory relationship, just a straight diagnosis and a fair quote.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • E61 group head rebuild. The classic E61 group wears at the gasket, the gicleur, and the expansion valve. We rebuild the group so temperature and flow come back on spec.
  • Heat exchanger scale buildup. Peninsula water leaves scale in the heat exchanger over time, which shows up as inconsistent brew temperature. We descale and check the exchanger for damage.
  • Pump and motor noise. A loud or straining pump usually means worn bearings or a failing capacitor. We test under load and replace what's actually gone.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Palo Alto, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Faema product lines.

  • E71
  • E61 Legend
  • E61 Jubile
  • Teorema
  • Emblema
  • President GTi

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Faema service in neighboring cities.

FAQ

Faema in Palo Alto questions, answered.

  • Do you have a relationship with Faema?
    No. We service Faema machines independently, no dealer or factory tie, and we tell you that upfront.
  • How long does service take?
    Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Faema service in Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Request pickup

Tell us what you need

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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.