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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

SYNESSO · ALBANY

Service · All Synesso Models

Synesso Commercial Coffee & Espresso Machine Repair · Albany, CA

Synesso service for Albany's Solano Avenue cafes

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Synesso in Albany

Synesso coffee equipment in Albany.

Albany is small, under two square miles, but Solano Avenue carries a dense strip of cafes and bakeries that share the block with North Berkeley. San Pablo Avenue crosses it with a second row of storefronts. A Synesso machine in one of these tight spaces gets run hard all day.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • Group-by-group temperature faults. Synesso's per-group PID lets each side of the machine hold its own temperature, and on a busy Solano Avenue bar the two sides rarely see the same volume. When one group drifts, I check the probe, the heater, and the controller to find the real fault before we touch a part.
  • Flow meter and volumetric dosing. The volumetric models depend on a clean flow meter, and once it's fouled or worn, shots start pulling long or cutting short no matter how good the grind is. I trace the fault to the meter, and we swap or clean it, then recalibrate so the programmed doses hold.
  • Steam valve and boiler descale. With the volume Albany's small cafes push through in a compact footprint, boilers scale up and steam valves wear out faster than the machine's size would suggest. We descale the boiler, rebuild the valve, and fit new wand tips.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Albany, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Synesso product lines.

  • Synesso MVP
  • Synesso S-Series (S100, S200, S300)
  • Synesso Hydra
  • Synesso ES1
  • Synesso Cyncra

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Synesso service in neighboring cities.

FAQ

Synesso in Albany questions, answered.

  • Can you service the ES1 or the Hydra?
    Yes, we work across the Synesso lineup, the lever-driven ES1 and the per-group Hydra, and we source parts as they're available.
  • Is your shop a Synesso dealer?
    No. We're independent. We service Synesso machines regularly but we're not factory authorized and don't claim to be.
  • Do you pick up machines in Albany?
    Yes. We pick up the machine in Albany, diagnose it on the bench, and return it. Pickup and return are included in the deposit. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Synesso service in Albany?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.