NUOVA SIMONELLI · LOS ALTOS HILLS
Service · All Nuova Simonelli ModelsNuova Simonelli Commercial Coffee & Espresso Machine Repair · Los Altos Hills, CA
Nuova Simonelli service for Los Altos Hills estate kitchens
- $150 pickup + bench deposit
- Diagnostics can take up to a week
- CSLB #1136642
Nuova Simonelli in Los Altos Hills
Nuova Simonelli coffee equipment in Los Altos Hills.
Los Altos Hills has no commercial district at all, just large lots and estate homes, so every Nuova Simonelli call here is a home machine, and usually a serious one.
We don't treat a home setup as a lesser job. The diagnosis, the parts, and the follow-through are the same as any restaurant account we service.
Common repairs we do
What we close on the truck.
- Pump and pressure gauge diagnosis. A dropping pressure reading on a home Aurelia or Appia points to the pump or a failing line. We isolate which one before replacing anything.
- Boiler descaling and recovery repair. Slow recovery between drinks on a home machine is usually scale sitting in the boiler. We descale it and check the element while it's open.
- Shower screen and group cleaning. Channeling and uneven shots on a home machine often trace back to a clogged shower screen, not the grinder. We clean or replace it and confirm even flow across the puck.
Honest repair timing
A repair queue is easier to avoid than to rush.
We pick up the machine in Los Altos Hills, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.
Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.
- Pickup and return included
- Diagnostics: up to one week
- Most repairs: 3–4 weeks
Models we service
Nuova Simonelli product lines.
- Aurelia / Aurelia Wave
- Appia / Appia Life
- Musica
- Oscar / Oscar II / Oscar Mood
- Talento
- Prontobar
- Microbar
- Mythos / Mythos One / Mythos MyG grinders
- Easy / Practica
Pickup, bench time, and warranty
What it costs. What we stand behind.
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$150
Pickup, bench diagnosis, and return. Not credited toward repair.
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$150/hour
Bench time beyond the deposit. Repair is quoted after diagnosis.
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6 months
6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.
Nearby cities
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FAQ
Nuova Simonelli in Los Altos Hills questions, answered.
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Do you service homes without a commercial account nearby?
Yes. Los Altos Hills is residential only, and a serious home Nuova Simonelli machine gets the same standard of repair as a cafe machine. -
How does Nuova Simonelli pickup work in Los Altos Hills?
We pick up the machine in Los Altos Hills, diagnose it on the bench, and return it. Pickup and return are included in the deposit, which is not credited toward repair. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month. -
What does pickup and bench diagnosis cost?
The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
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