Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

NUOVA SIMONELLI · ATHERTON

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee & Espresso Machine Repair · Atherton, CA

Nuova Simonelli service for Atherton's home and estate machines

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Nuova Simonelli in Atherton

Nuova Simonelli coffee equipment in Atherton.

Nuova Simonelli's a workhorse brand, and in Atherton that means an Aurelia or Appia running quietly in a family office or a serious home setup rather than behind a cafe counter.

We service Nuova Simonelli machines as an independent shop, no factory relationship, no brand we're trying to steer you toward. Just a straight diagnosis and a repair done right the first time.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • Pump pressure and gauge issues. A pump losing pressure or a gauge reading wrong usually means the pump itself or a line's failing. We test and replace what's actually bad.
  • Steam boiler and PID service. Temperature drift on these machines traces to the boiler element or the controller. We find which one and fix it, not both on a guess.
  • Group solenoid and gasket wear. A group that won't hold pressure or drips after the shot points to a worn solenoid or gasket. Straightforward fix once we're inside it.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Atherton, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Nuova Simonelli product lines.

  • Aurelia / Aurelia Wave
  • Appia / Appia Life
  • Musica
  • Oscar / Oscar II / Oscar Mood
  • Talento
  • Prontobar
  • Microbar
  • Mythos / Mythos One / Mythos MyG grinders
  • Easy / Practica

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Atherton questions, answered.

  • Are you a Nuova Simonelli dealer or authorized shop?
    No, we service Nuova Simonelli as an independent company. No factory authorization, no dealer relationship, just experienced hands on the machine.
  • Do you come to Atherton for a single home machine?
    Yes. We treat a serious home setup the same as a commercial account. Based in San Ramon, we're out here regularly, 7AM to 7PM seven days a week.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Nuova Simonelli service in Atherton?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Andrew will call you back during business hours to confirm the deposit and pickup plan.

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