Nespresso Professional service in Foster City: check the equipment line
Confirm that the machine is from the Nespresso Professional range before booking Foster City collection. Consumer Nespresso capsule machines are outside our service scope. Send the model label rather than relying on the capsule type or the room where the machine is used.
For accepted Professional equipment, describe the function that stopped and any display message. We arrange pickup, bench diagnosis, and return. The model determines the commercial deposit; repair work is proposed after assessment.
Keep the operating sequence
Record whether the interruption happened at startup, while preparing a drink, or during cleaning. Use the operator guide for any normal maintenance step.
Leave internal access to service
Do not bypass a container sensor or open the case to force a cycle. Report recurring warnings so the relevant system can be investigated.
Pickup, assessment, and return
Commercial deposit: $200 to $450, selected by model. Additional bench work: $150 an hour.
The deposit pays for collection, bench diagnosis, and delivery back to you. It is not a credit against the repair charge. We seek your approval for the proposed repair.
Allow up to a week for diagnosis. Most repair jobs run 3–4 weeks; confirm the status of your own machine with us.
Repair coverage: parts 6 months; labor 6 months; consumables 90 days. A return of the same repaired fault is corrected without another charge.
(925) 977-8995 · Tell us the model and the fault when you book.
Before you book
Do you repair a household Nespresso used in an office?
No. Eligibility follows the equipment line, not where it is placed. We accept Nespresso Professional equipment and exclude consumer capsule machines.