Commercial espresso repair with a defined bench diagnosis
Pickup, assessment, an approved repair proposal, and return for accepted commercial espresso equipment across the Bay Area.
A service request starts with the machine’s behavior
An espresso machine can lose a group, stop heating, leak while idle, or deliver inconsistent steam. Tell us which function changed and identify the model. The fact that a bar cannot serve coffee makes the request urgent; it does not tell us whether the fault is a valve, a sensor, or another component.
We service accepted commercial espresso equipment from makers including Nuova Simonelli, La Marzocco, Rancilio, Slayer, Synesso, and Victoria Arduino. Franke has a separate on-site service route. Identify the exact machine before applying another brand’s booking terms.
Pickup and assessment
We arrange collection after confirming the equipment and access. Mention plumbed connections and any other handling constraints. Hot or pressurized equipment should not be disconnected by an unprepared operator. At the bench, the technician investigates the reported fault and the relevant operating systems.
The findings lead to a repair proposal for your approval. We separate diagnosis from the decision to replace parts. If you also want maintenance considered, state that when booking so it is included in the assessment scope.
Return and planning
Return transport is included in the applicable deposit. Diagnostics may take up to a week and most repairs take three to four weeks; these are planning terms, not a promise about a specific part delivery or completion day. Plan coffee service around the confirmed status of your job.
Commercial La Marzocco uses its own deposit range and bench rate. Other commercial espresso deposits vary by model. The current amounts and warranty are listed below. If equipment has stopped with a safety concern, read the interruption guide before attempting another cycle.
Pickup, assessment, and return
Commercial espresso deposit: $200 to $450; commercial La Marzocco: $250 to $550. The model sets the amount. Additional bench work is $150 an hour, or $175 for La Marzocco.
The deposit pays for collection, bench diagnosis, and delivery back to you. It is not a credit against the repair charge. We seek your approval for the proposed repair.
Allow up to a week for diagnosis. Most repair jobs run 3–4 weeks; confirm the status of your own machine with us.
Repair coverage: parts 6 months; labor 6 months; consumables 90 days. A return of the same repaired fault is corrected without another charge.
Franke uses on-site diagnosis instead: A400 $150, A800 $200, A1000 $250. Other Franke models are confirmed at booking.
For Bunn connected to the building plumbing, the on-site diagnostic is $99, credited toward repair. Countertop Bunn bench pricing is confirmed at booking. Frozen-beverage machines receive a $99 on-site diagnostic credited toward repair, with a warranty from 3 months to 1 year depending on the repair.
(925) 977-8995 · Tell us the model and the fault when you book.