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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 977-8995 · San Ramon, CA · CSLB #1136642 · BBB A+

Breville leaks in Pleasanton: locate the first visible water

Call (925) 977-8995

A puddle under a Breville and a drip around the portafilter are different reports. When booking Pleasanton pickup, describe where water first appeared and whether the machine was idle, brewing, or steaming. Stop operation if water may reach electrical parts.

We inspect the affected water path at the bench. A gasket at the group cannot be assumed to explain water from inside the cabinet. The repair proposal follows the location and cause found during diagnosis.

Check ordinary removable items safely

The operator guide may permit checking the tray or reservoir after safe shutdown. Keep the cabinet closed and do not handle a wet electrical connection.

Bring previous repair details

If a seal or hose was already replaced, include that information. It helps us investigate the unresolved leak without treating the earlier guess as a confirmed cause.

Pickup, assessment, and return

Standard deposit: $200. Additional bench work: $150 an hour.

The deposit pays for collection, bench diagnosis, and delivery back to you. It is not a credit against the repair charge. We seek your approval for the proposed repair.

Allow up to a week for diagnosis. Most repair jobs run 3–4 weeks; confirm the status of your own machine with us.

Repair coverage: parts 6 months; labor 6 months; consumables 90 days. A return of the same repaired fault is corrected without another charge.

(925) 977-8995 · Tell us the model and the fault when you book.

Before you book

Can I keep brewing while a small leak continues?

Leave a machine with an unknown leak out of use until it is assessed, particularly when water is near electrical components.

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Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.