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Troubleshooting

La Marzocco display alarms: GB5, Linea PB, KB90, Strada AV

Model-specific display messages from La Marzocco manuals, with the meaning of filling, heating, probe and flow alarms and the point to call for service.

By 9 min read

A filling message can mean that a La Marzocco is carrying out its normal fill cycle, or that the controller waited for a water-level signal and never received it. The exact wording matters. Start with the model on the machine, then use its table below.

These are display-message references for the GB5, Linea PB, KB90 and Strada AV editions named here. The meaning column follows the manufacturer text, with line wrapping removed. Page numbers are the physical pages in the PDF. A message identifies a condition the controller detected; it does not establish which replacement part the machine needs.

GB5

Source: GB5 Operating Manual, MAN.3.1.02, V3.0, January 2020, PDF page 64. This is the earlier GB5 manual, not the GB5 S operating guide. It is listed in La Marzocco USA’s product documentation.

On a narrow screen, scroll the table sideways to read every column.

Message or codeManual meaningNext stepPDF page
First installat. Enter to confirmThis is the first installation of the espresso machine and the CPU is asking for verification of this event.Call a technician.64
Coffee boiler filled?This message is displayed after the boilers have been drained. The CPU is verifying that the coffee boiler is full.Call a technician.64
Corrupted Datathe CPU does not understand an instruction.Call a technician.64
Filling-up in progressthe steam boiler autofill cycle is activated and water is entering the steam boiler.No action is required while the normal autofill cycle is running.64
Filling-up Alarmthe CPU does not detect a full signal from the steam boiler within the set time interval.Call a technician.64
Steam Boiler Emptythe CPU does not receive any signal from the Safety Probe in the steam boiler.Call a technician.64
Steam Boiler Temperaturethe steam boiler temperature exceeds the maximum allowed temperature.Call a technician.64
Flowmeter Alarmthe CPU does not receive the appropriate signal from the flowmeter.Call a technician.64
Coffee Boiler 1 Heatingthe coffee boiler does not reach the minimum temperature with the programmed time interval.Call a technician.64
Coffee Boiler Temperaturethe coffee boiler temperature exceeds the maximum allowed temperature.Call a technician.64
Autosteam 1 Temperaturethe autosteam temperature exceeds the maximum allowed temperature.Call a technician.64

The installation and boiler-filled questions belong with the person commissioning the machine. Don’t confirm them as a way to get past a fault. This manual’s instructions behind those prompts involve filling and bleeding the boiler.

Linea PB

Source: Linea PB Operating Manual, V5.1, December 2024, PDF pages 135–136, available through the manufacturer’s Linea PB documentation.

Message or codeManual meaningNext stepPDF page
Steam Boiler Autofill Failedthe CPU does not detect a full signal from the steam boiler within the set time interval.Call a technician.135
Coffee Boiler 1 Probe Failedthe CPU does not detect the temperature probe.Call a technician.135
SB Filled?This message is displayed during first installation and when preset of settings is made.Call a technician.135
Groups Bled?This message is displayed during first installation and when preset of settings is made.Call a technician.135
Coffee Boiler 1 Is Not Heatingthe coffee boiler does not reach the minimum temperature with the programmed time interval.Call a technician.135
Coffee Boiler 1 Overheatedthe coffee boiler temperature exceeds the maximum allowed temperature.Call a technician.135
Steam Boiler Probe Failedthe CPU does not detect the temperature probe.Call a technician.135
Steam Boiler Overheatedthe steam boiler temperature exceeds the maximum allowed temperature.Call a technician.135
Steam Boiler Is Not Heatingthe steam boiler does not reach the minimum temperature with the programmed time interval.Call a technician.135
Flow Meter 1 No Pulsethe CPU does not receive the appropriate signal from the flowmeter.Call a technician.136
Autofill In Progressthe steam boiler autofill cycle is activated and water is entering the steam boiler.No action is required during this filling cycle.136

The boiler number is part of the message. Include it when you request service; the manual uses it to identify the affected coffee boiler. The two installation prompts in this table are not instructions for a barista to bleed a group or open a fitting.

KB90

Source: KB90 Operating Manual, V3.1, December 2024, PDF pages 158–159, in La Marzocco’s support library.

Message or codeManual meaningNext stepPDF page
Steam Boiler Autofill Failedthe CPU does not detect a full signal from the steam boiler within the set time interval.Call a technician.158
Coffee Boiler 1 Probe Failedthe CPU does not detect the temperature probe.Call a technician.158
SB Filled?This message is displayed during first installation and when preset of settings is made.Call a technician.158
Groups Bled?This message is displayed during first installation and when preset of settings is made.Call a technician.158
Coffee Boiler 1 Is Not Heatingthe coffee boiler does not reach the minimum temperature with the programmed time interval.Call a technician.158
Coffee Boiler 1 Overheatedthe coffee boiler temperature exceeds the maximum allowed temperature.Call a technician.158
Steam Boiler Probe Failedthe CPU does not detect the temperature probe.Call a technician.158
Steam Boiler Overheatedthe steam boiler temperature exceeds the maximum allowed temperature.Call a technician.158
Steam Boiler Is Not Heatingthe steam boiler does not reach the minimum temperature with the programmed time interval.Call a technician.158
Steam Boiler Is Emptythe steam boiler level probe has not detected the water level for at least 2 seconds.Call a technician.158
Flow Meter 1 No Pulsethe CPU does not receive the appropriate signal from the flowmeter.Call a technician.159
Autofill In Progressthe steam boiler autofill cycle is activated and water is entering the steam boiler.Wait for normal filling to finish; the manual requires no action for this status.159

The KB90 manual also contains urgent heater warnings. A heater label and its description disagree in this edition, so that pair of heater warnings is not decoded here. If the screen tells you to turn the machine off, follow that warning and call for service. Don’t restart it to continue making drinks.

Strada AV

Source: Strada AV Operating Manual, MAN.16.1.03, V3.0, September 2020, PDF pages 122–123. These rows belong to the AV model; they are not a code table for Strada EE or Strada X.

Message or codeManual meaningNext stepPDF page
Steam Boiler Autofill Failedthe CPU does not detect a full signal from the steam boiler within the set time interval.Call a technician.122
Coffee Boiler 1 Probe Failedthe CPU does not detect the temperature probe.Call a technician.122
SB Filled?This message is displayed during first installation and when preset of settings is made.Call a technician.122
Groups Bled?This message is displayed during first installation and when preset of settings is made.Call a technician.122
Coffee Boiler 1 Is Not Heatingthe coffee boiler does not reach the minimum temperature with the programmed time interval.Call a technician.122
Coffee Boiler 1 Overheatedthe coffee boiler temperature exceeds the maximum allowed temperature.Call a technician.122
Steam Boiler Probe Failedthe CPU does not detect the temperature probe.Call a technician.122
Steam Boiler Overheatedthe steam boiler temperature exceeds the maximum allowed temperature.Call a technician.122
Steam Boiler Is Not Heatingthe steam boiler does not reach the minimum temperature with the programmed time interval.Call a technician.122
Flow Meter 1 No Pulsethe CPU does not receive the appropriate signal from the flowmeter.Call a technician.123
Autofill In Progressthe steam boiler autofill cycle is activated and water is entering the steam boiler.No action is required while the normal autofill cycle is running.123
Provide for the replacementthe filter alarm is on. All the buttons flashArrange the prescribed water-filter maintenance or replacement.123

The water-filter reminder calls for the filter’s prescribed maintenance or replacement. Boiler and group commissioning prompts still belong with the installer. A prompt about an unsuccessful login is omitted because it concerns access rather than a machine fault; no access procedure is given here.

When the displayed text is not listed

Keep the whole message, including any boiler or group number, and send a photo with the model to La Marzocco service. Bay Area Coffee Service is authorized and factory-trained for La Marzocco. Equipment still under a manufacturer warranty should go through the manufacturer’s warranty service first.

The GB5 S, Strada EE and Strada X editions checked for this guide did not supply a comparable troubleshooting table. A message from one of those machines needs its own model documentation. Internal electrical tests, temperature-probe connections and boiler work belong with a technician.

The home GS3 has a separate Refill Tank message tied to reservoir positioning, outside the commercial-model tables above.

FAQ

Common questions.

Does this table cover every La Marzocco model?
It covers the GB5, Linea PB, KB90 and Strada AV manual editions identified below. It does not assign those messages to a GB5 S, Strada EE or X, Linea Mini or another model.
Can I clear a probe or boiler alarm myself?
Have a technician check it. The cited troubleshooting tables include internal probe and boiler work, which is not an operator task.

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