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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

ASTORIA · PALO ALTO

Service · All Astoria Models

Astoria Commercial Coffee & Espresso Machine Repair · Palo Alto, CA

Astoria repair for Palo Alto cafes and restaurants

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Astoria in Palo Alto

Astoria coffee equipment in Palo Alto.

We include pickup in Palo Alto, bench diagnosis, and return. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

We service Astoria machines throughout Palo Alto and carry Astoria, CMA, and Wega parts through our RCW distributor, so most repairs don't stall out waiting on a special order.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • Group gasket and seal replacement. Worn gaskets cause leaks and channel shots. With parts on hand through RCW, this is usually a common repair with a part we usually stock.
  • Boiler pressure regulation. A pressurestat drifting out of range causes weak steam or over-extraction. We test and replace it so brew and steam pressure sit where they should.
  • Pump and motor service. Noisy or failing pumps get tested under load. We replace worn bearings or the pump itself rather than guessing.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Palo Alto, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Astoria product lines.

  • Astoria Plus 4 You
  • Astoria Storm
  • Astoria Tanya
  • Astoria Greta
  • Astoria Sabrina
  • Astoria Gloria
  • Astoria Argenta
  • Astoria Hybrid (super-automatic)
  • Astoria Sabrina SAE

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Astoria service in neighboring cities.

FAQ

Astoria in Palo Alto questions, answered.

  • Do you carry Astoria parts?
    Yes. We stock Astoria, CMA, and Wega parts through our RCW distributor, which means the needed part is often already on the truck.
  • Are you an Astoria dealer?
    No, we service the equipment independently. We're not selling new machines, just keeping the ones you have running.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Astoria service in Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Request pickup

Tell us what you need

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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.