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Bay Area Coffee Commercial Espresso & Coffee Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

ASTORIA · LOS ALTOS HILLS

Service · All Astoria Models

Astoria Commercial Coffee & Espresso Machine Repair · Los Altos Hills, CA

Astoria repair for Los Altos Hills estate homes

  • $150 pickup + bench deposit
  • Diagnostics can take up to a week
  • CSLB #1136642
Call (925) 999-4095

Astoria in Los Altos Hills

Astoria coffee equipment in Los Altos Hills.

Los Altos Hills has no commercial district to speak of, so every Astoria machine we service here is sitting in a home kitchen, usually a serious one built for a house that entertains.

We work on Astoria as an independent shop, and we keep Astoria, CMA, and Wega parts in stock through our RCW distributor, so most repairs don't need a second bench service.

The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Common repairs we do

What we close on the truck.

  • Steam wand and valve service. A wand that won't shut off cleanly or steam that's lost power means the valve needs rebuilding. We handle that on the bench.
  • Group seal and gasket work. Leaks around the portafilter trace to worn seals and gaskets. We replace them and reseal the group properly.
  • Boiler element and descale service. Slow recovery between drinks points to scale buildup or a tired element. We descale first and test the element before replacing it.

Honest repair timing

A repair queue is easier to avoid than to rush.

We pick up the machine in Los Altos Hills, diagnose it on the bench, and return it. Pickup and return are included, and you get the repair quote after diagnosis.

Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance. A maintained machine does not sit in a repair queue for a month.

  • Pickup and return included
  • Diagnostics: up to one week
  • Most repairs: 3–4 weeks
Call (925) 999-4095

Models we service

Astoria product lines.

  • Astoria Plus 4 You
  • Astoria Storm
  • Astoria Tanya
  • Astoria Greta
  • Astoria Sabrina
  • Astoria Gloria
  • Astoria Argenta
  • Astoria Hybrid (super-automatic)
  • Astoria Sabrina SAE

Pickup, bench time, and warranty

What it costs. What we stand behind.

  • $150

    Pickup, bench diagnosis, and return. Not credited toward repair.

  • $150/hour

    Bench time beyond the deposit. Repair is quoted after diagnosis.

  • 6 months

    6 months on parts and 90 days on consumables. Diagnostics can take up to a week; most repairs run 3–4 weeks.

Nearby cities

Astoria service in neighboring cities.

FAQ

Astoria in Los Altos Hills questions, answered.

  • Are you factory authorized on Astoria?
    No, we service it independently. We carry Astoria, CMA, and Wega parts through our RCW distributor, which means the needed part is often already on the truck.
  • Do you pick up machines in Los Altos Hills?
    Yes. We pick up the machine in Los Altos Hills, diagnose it on the bench, and return it. Pickup and return are included in the deposit. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
  • How long does service take?
    Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.
  • What does pickup and bench diagnosis cost?
    The $150 deposit includes pickup, bench diagnosis, and return and is not credited toward repair. Extra bench time is $150 per hour. Diagnostics can take up to a week; most repairs run 3–4 weeks. That is exactly why we recommend preventive maintenance: a maintained machine does not sit in a repair queue for a month.

Need Astoria service in Los Altos Hills?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the deposit and pickup plan.