Commercial Coffee Machine Repair · Bay Area

Your coffee equipment is a workhorse, and it breaks like one

A cafe in Walnut Creek pulls a few hundred cups before noon. An office in Pleasanton runs its bean-to-cup machine from 7 until the last meeting. A diner in Concord leaves the batch brewer on all day. That kind of duty wears parts out, and when the machine quits, you’re losing sales by the hour.

We fix commercial coffee machines for cafes, restaurants, offices, convenience stores, hotels, and QSR kitchens. Brewers, batch coffee makers, thermal and airpot systems, bean-to-cup super-automatics, decanter warmers, the works. If it makes coffee for paying customers, we work on it.

What we cover

• Automatic and pour-over batch brewers (single and twin)
• Bean-to-cup and super-automatic office machines
• Thermal carafe and airpot systems
• Hot water towers and tea brewers
• Decanter and satellite warmers
• Plumbed-in and pour-over water lines
• Controls, displays, and electronics

Symptoms we see all the time

No water, or weak flow. Usually a clogged inlet valve, a scaled heating tank, or a tired pump. We test the line pressure before we guess.

Coffee comes out lukewarm. The tank isn’t holding temperature. Could be a heating element, a thermostat, or scale insulating the tank wall.

Brews too slow or too fast. Spray head clogged, flow restrictor gummed up, or a valve sticking.

Leaks underneath. A cracked fitting, a worn seal, or a tank that’s started to corrode. We find the actual source instead of just wiping it up.

Error codes on the bean-to-cup unit. Grinder jam, brew group fault, drainage sensor. We read the code and check the part it’s actually pointing at.

Burnt or bitter coffee with no recipe change. Almost always temperature drift or a fouled brew path.

How a visit goes

You call, we get the make and model and a quick description of what’s happening. For a commercial machine that’s down during business hours, we prioritize it.

When we arrive, we run a real diagnostic. That’s $75, and it comes off the bill if you have us do the repair. We tell you what’s wrong, what it costs to fix, and whether the fix is worth it on a machine that age. If a part needs ordering, we say so up front instead of leaving you guessing.

Most common failures we carry parts for and finish same visit.

Brands we service

We work on Bunn, Curtis, Fetco, Newco, Cecilware, Bloomfield, and the common office bean-to-cup brands. We’re a Franke Coffee Systems certified technician on the A-Line super-automatics (A300 through A1000), trained at Smyrna in 2026, so Franke equipment gets factory-level service. For Astoria, CMA, and Wega we pull parts through our RCW distributor partner.

We’re an independent service company, not a dealer. We don’t push you toward a brand or a new machine to earn a commission. If the honest answer is that your unit is done, we’ll tell you, and we won’t charge you to hear it.

Why local shops call us

We’re based in San Ramon and cover the Tri-Valley and East Bay, Concord on the north end down through Fremont and Hayward. Same owner and crew as ADRIUM Service Solutions, A+ with the BBB, 4.9 across 594 reviews. We’ve been doing commercial equipment work since 2021.

Machine down? Call (925) 999-4095, 7AM to 7PM, seven days. Outages go to the front of the line.